As a Microsoft GOLD Certified and ISO compliant IT Solutions Provider, you can rest assured that IT Fusion will endeavour to provide an outstanding service at all times. Our ability to provide high quality IT and Customer Support is achieved by a thorough and regular analysis of our business and how it can best complement yours. We reach this benchmark through a number of techniques, including identifying our own staffs training needs, providing front line support as standard, and keeping up to date by using the right technology to get the job done effectively.

We have been, and will continue to be, rewarded where we have excelled. This page details what we have achieved to give you a better overview of our core strengths as a business.

In addition to official recognition, our unwavering commitment to our company values continues to be rewarded by positive customer feedback on a daily basis.

As a Small Business Specialist, we have been acknowledged by Microsoft as a specialist in the "design, deployment, and customisation of small business solutions using Microsoft technology". This has been achieved through formal staff assessment predominantly centred on the small business market.

As a Small Business Specialist, we have access to a wealth of Microsoft resources and support aimed at providing for small business needs. In addition, a number of discounted Microsoft products are available to us, allowing us to pass the savings on to our customers.

As a GOLD Certified Partner, IT Fusion is recognised as possessing a high degree of competence and expertise with Microsoft technologies. This has been rewarded with a number of competencies as detailed below.

Information Worker : This shows that we have the skills to help our customers better manage, prioritise, and collaborate with increasing volumes of information, particularly in Microsoft's Office System.

Networking Infrastructure : This recognises that we have specialist skills and expertise in designing and implementing innovative yet cost-effective server solutions that support your company's objectives.

Custom Development : This recognises our ability to provide unique custom solutions through software development, application quality assurance and application architecture.

All of our technical staff have taken formal qualifications and are Microsoft Certified Professionals in their relevant field(s).

By acquiring ISO 9001:2000, we have demonstrated our ability to provide a service that meets customer and applicable regulatory requirements. In addition, we have shown a commitment to enhanced customer satisfaction through the effective application of our processes and continual improvement to our systems.